Entellium CRM
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Introducing Powerfully Simple CRM from Entellium
What has your CRM solution done for you lately?
Most CRM solutions miss this simple point: It’s not about “getting” your team to use CRM – If the solution actually helped them do their jobs better, we believe user adoption wouldn’t be an issue.
Entellium’s product focus is simple. We build Sales Force and Customer Service solutions that help you:
At Entellium, we “go deep” on CRM. As such, we’re constantly examining how sales, service and marketing teams work. Based on well over 50,000 hours of usability research, we’ve built CRM solutions that increase the number of leads and opportunities sales professionals can effectively manage each month, and increase the number of service incidents a rep can close in a day. That’s why the CRM industry has consistently ranked Entellium #1 in usability. And we’ve taken usability to a whole new level with our Usability Release 2006 that bundles a new level of automation and built-in CRM best practices.
“User Effectiveness” vs. “User Adoption”
A core philosophy of Entellium is that the so-called “User Adoption” problem that exists with today’s CRM solutions is primarily due to the fact that most users:
Can move faster than their CRM solution could bring up new pages and save edits;
Need to traverse multiple screens and tabs to input data leading to “click” fatigue;
Are forced to perform routine tasks manually because their CRM solution doesn’t automate this work for them;
Don’t have access to their data when they need it either because they don’t have an Internet connection or because mobile CRM is too expensive and complex to deploy;
Have to pay extra for an ineffective offline client that requires them to be paranoid about system outages because users have to decide in advance which records they might need to work on at any given time.
When taken together these factors can actually cause users to be less effective using most CRM solutions. No wonder they don’t want to use them!
The Entellium Difference
Entellium built its CRM solution specifically to ensure users have the tools to manage more sales opportunities and customer service incidents better than they could with any other solution to increase sales and customer loyalty.
Entellium is the first hosted CRM solution to proactively automate time-consuming activities like running reports, sending customized sales collateral and customer follow-up letters, publishing updates to the service knowledge base - even an entire customer go-live process, lead handling procedure, or marketing campaign. Entellium automates more routine tasks than any other hosted CRM provider, so you can focus on completing the activities that make you successful.
Are you looking for CRM that helps your team manage more sales opportunities and customers rather than merely a reporting tool to see what they are doing? Select one of the following products:
An Example Of User Effectiveness:
Consider this common sales scenario:
It’s nearing the end of the month and your sales team really needs to focus on those deals most likely to close now. But there are also leads they need to keep warm for next month’s quota – If they let those leads go cold, a competitor has a higher likelihood of grabbing those prospects.
Usually, your average sales rep would have to prioritize this month’s deals over those for the following month – but at Entellium we’ve developed a feature called “Activity Sets” that allows a rep to automatically send a series of emails to leads that look very personalized that the system sends on their behalf. This frees up their time to focus on those opportunities most likely to close today.
Do you think that if a CRM solution could help a rep do their job better that they might be more likely to use it? If so, you should talk to us.
To see these solutions in action, visit the Evaluation Center.
“Go Deep” On How Entellium Can Help You
For more information on how we help your team be more productive, check out CRM evaluation center, and drill down into what’s important to you:
Ensure the Most Important Activities Get Done
Acquire Better Leads at a Lower Cost
Win More Deals vs. Your Competition
Keep Customers Happier, Longer
The Only Hosted CRM Solution With A Modular Design
Entellium is the only hosted CRM solution to let you buy Sales and Service modules separately, with no contracts required. So you only buy the features your individual users will actually need, with world-class seamless integration between the two. The result? A full-featured CRM solution for up to 60% less than Salesforce.com or Siebel OnDemand. That's why Forrester Research gave us top scores on cost as well.
Best of all, Entellium's products are backed by the Entellium Guarantee - so there's no more guesswork about what happens after the sale!